Please be aware that prolonged inactivity on the server can cost you your claims, animals and items.
A rule of thumb is to make sure you don't go inactive longer than 3 months.(90 days)
The servers are set for inactive claims over 3 months, that is 90 days to be deleted. On the day of 3 months inactive the plot will automatically become unclaimed and begin to regenerate back to its natural state. When it gets to this point there is nothing staff can do to restore your base.
Also, please note, when your claim goes to the unclaimed state after 90 days inactive - your stuff will become unlocked and accessible. That means anyone passing by can literally take anything they want, or ever claim your build/base/place.
If you are going to be away for an extended time but you are absolutely positive you will be returning to the server, please let ChitterChatter_ or SenseiTechUS know. We can admin claim your land in your absence to protect it for a little while. Please post here in this thread to let us know you have spoken to one of us.
Staff are not responsible for inactive plots and bases. It's up to you to follow up and ensure you log in to keep your things protected.
If you have any questions or concerns please speak to ChitterChatter_